Six Sigma: On the Rocks in Suzhou(A)
Code
CC-610-003
Date
2010
Industry
Industrial Products, Tools & Machinery
Length
7 Pages
Author(s)
William C. Parr
Language
English
Discipline
Production & Operation Management
Key Words
Six Sigma; Process improvement; Consultants; China; Initiative rollout; Organisational change
Description
Jim Zheng was given authority over the Six Sigma implementation at FilmWorks of Suzhou, with great fanfare and high expectations. Now, eight months later, executives perceive the effort to be floundering, and are looking to Jim to address the situation quickly.